Location & Working Hours
We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you can contact us with an e-mail at firstname.lastname@example.org. Please make sure you fill out the question with as much detail as possible.
Talk with Arcapelshop.com Customer Service.If you need information before you buy, you can start a Live Chat with our online sales representatives.
For questions regarding order status and other after-sales support, contact us at email@example.com. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
Telephone (Direct Lines)
(+86) 75583667205 - (+86) 75583667312 - (+86) 75583666917
(Avaible from 10:00 – 19:00 local time China)
Central Company in Hong Kong:
Room1708 Nan Fung Tower., 173 Des Voeux Road C., Hong Kong.
Company Subsidiary in Shenzhen:
Futian District, Shenzhen, China
Monday to Sunday: 10:00 - 19:00